05-11-2013 10:50 AM
About an hour ago my blackberry fell in the water and didnt work for a while. i took out the battery dried it and blow drie it all until it was completely. i put the battery and tried it, but only the red light was there. after the seventh try it finally opened but it said "battery drained. shutting device down" so i charged it and then it stopped working again. i keep trying to turn it on but nothing shows up except the red light. what do i do?
05-11-2013 02:33 PM
Welcome to Support Forums
REMOVE THE BATTERY IMMEDIATELY !
If our BlackBerry ever got wet then we should not try to Turn it ON to see if it works . Should immediately remove the Battery , also SIM and Media Card. We should place it in a bag of Uncooked rice which absorb the moisture .
Should leave it for atleast 3 to 4 days unless we are sure that moisture has been completely absorbed . Then we should place our BlackBerry on any heat emitting surface like stabilizer etc , Or in the dashboard of a car on a sunny day. Before inserting the battery we should be sure that it is completely dry.
Have you done this after your device got wet ?
Still after following those steps it is not guarantied that our device will be trouble free and will perform as earlier , because when moisture or any liquid substance enter our BlackBerry it starts corrosion which leads to problem like quick battery drainage , problem in typing and many more .
In all condition we should try to avoid our BlackBerry from any moisture intrusion or any liquid , liquid or moisture is the worst enemy of our BlackBerry or any electronic devices.
Finally if you never conducted those inital measures , Then that BlackBerry will be useless , you can try a local repair shop but result will not be fruitful.
05-11-2013 03:41 PM