10-02-2012 08:12 PM
my signal is still in edge, not EDGE and my HRT is still empty. I've sent register now many times and pull my battery out. but still, its empty. I check my BIS subscription and its definitely active. Someone help me fix my phone please? thanks
10-02-2012 08:28 PM
10-03-2012 12:32 AM
I'm a prepaid user and we can send message to check the subscription. It says it was already active. Though, it is still in edge signal. I tried to diagnose my phone..The radio access is in EDGE but ICMP Ping Echo was no. The blackberry registration is still no. Connection to BB and BB pin-Pin were Aborted, it says here.
I dont know where really to look. I just thought these may help why my phone wont go EDGE. I hope you or someone from here can help me fix this. I'm comtemplating if I will ask the Service provider, maybe they wont be much help since I didnt purchase my phone from them.
10-03-2012 12:35 AM
10-09-2012 05:41 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the private message.
The host routing table will appear empty until you have a data connection to the mobile network. I suggest trying a different SIM card and make sure you have a BlackBerry® data plan with your network service provider.
Let me know if you have any more questions.
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