12-26-2012 05:23 PM
Just this morning, my calendar is working fine, now all the entries (past, present and future) are gone
All the reminders (birthdays, etc) are gone too
Please help me because there were some entries that are very important and I can't afford to lose them ;(
12-26-2012 05:42 PM
Just need a few details. Is your calendar setup to sync with an email account? If so are the entries still on your email account (check from a computer)
Have you tried a battery pull?
12-26-2012 05:48 PM
Yes that what it is. Do you ever connect your blackberry to the computer to backup or sync your data?
12-27-2012 01:35 PM
Gotcha. So you only sync with Outlook? If so, is the information still in Outlook?
12-27-2012 04:39 PM
So you don't have any reminders or calendar entries in outlook either?
12-28-2012 11:14 AM - edited 12-28-2012 11:16 AM
This isn't good. If the calendar isn't on your outlook or the blackberry, I don't know of a way of getting that information back other than the 2 ways below.
The only other ways to retrieve data:
Have you used the desktop manager to backup your data recently? If so, you can restore it to the device:
See the section "To restore specific databases in the backup file to a BlackBerry smartphone, complete the following steps"
If you are using blackberry protect, see this document:
If you haven't done either of these and the calendar isn't in in outlook, the data is gone.
I highly recommend that you use blackberry protect to prevent this going forward. The link for this is in my signature. Just to verify, the calendar isn't located online on a yahoo or gmail account? i don't know what service you are using.