Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 6
Registered: ‎08-19-2011
My Device: curve
My Carrier: rogers

HELP - text messages and emails are suddenly combined

I have done something to my phone. I cannot read text messages - says I have one and all my emails are going into where my text messages once were not in the email folder.

 

What have I done - how do I fix it?

 

I have tried to access my text messages in the view folder menu but none seem to be there in any of the folders.

My email address is suddenly at the top of my folder for text messages.

 

Please help - omg - what have I done..Smiley Mad?

Trusted Contributor
Posts: 115
Registered: ‎12-28-2012
My Device: Bold 9900

Re: HELP - text messages and emails are suddenly combined

try this, goto, you messages inbox

- click on the BB logo

- options

-Inbox management

- uncheck Text Messages

save and see if this corrects the issue

 



_______________________________________________________
Click on the thumbs up if you like the reply
New Contributor
Posts: 6
Registered: ‎08-19-2011
My Device: curve
My Carrier: rogers

Re: HELP - text messages and emails are suddenly combined

didn't work
Trusted Contributor
Posts: 115
Registered: ‎12-28-2012
My Device: Bold 9900

Re: HELP - text messages and emails are suddenly combined

clear the memory by removing the battery and see if that works



_______________________________________________________
Click on the thumbs up if you like the reply
New Contributor
Posts: 6
Registered: ‎08-19-2011
My Device: curve
My Carrier: rogers

Re: HELP - text messages and emails are suddenly combined

Thank you so much I have them all back 

you are the best !!!