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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎07-10-2012
My Device: Torch 9800
My Carrier: Orange

HELP

My Torch was working perfectly untill a couple of days ago, the battery would last 2 days now doesnt even last a day. I have had the phone for almost a year and had no problems up till now. 

 

The screen sometimes just goes blank and ill have to wait for it to reappear in a few minutes, and every time I try to type/scroll the small timer appears on the screen.. spoke to my provider and they said contact you! please help!!! 

 

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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: HELP

Hi edenbudd,

 

Welcome to the community,

 

Please try a Battery Pull Restart like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot. 

         And  also Closing Applications Correctly - Avoid using the End key to close applications as this simply minimizes the application and leaves it running in the background. Instead, press the Menu key, select the Close or Exit option to exit the application. Try it and let us Know.

 

Good Luck

 

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