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BlackBerry® OS Smartphones

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New Contributor
Posts: 5
Registered: ‎03-07-2013
My Device: Blackberry Bold 9790
My Carrier: Fido

HELP !!

hello , i need help asap !!

 

so i have a blackberry bold 9790, it was working perfectly fine til it says "JVM Error " one day... i have updated the new software updates on it and then tried it, it works.... but when i tried to update blackberry messenger using blackberry app world, it just reboots and then say "JVM Error' i thinks its something wrong with blackberry messenger 7 or my app world.. please i need help because i need blackberry messenger 7 so that i can have back my contacts.....

 

 

PLEASE !!! HELP !

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Hall of Famer III
Posts: 57,581
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: HELP !!

Hello,

Normally, "JVM Error" is followed by a 3 digit code...what is yours showing please?

Thanks and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 5
Registered: ‎03-07-2013
My Device: Blackberry Bold 9790
My Carrier: Fido

Re: HELP !!

JVM 545

Hall of Famer III
Posts: 57,581
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: HELP !!

Here is a KB that discusses that error:

  • KB12077 "JVM error 545" appears on the BlackBerry smartphone

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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