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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎09-07-2013
My Device: 8520
My Carrier: telkomsel

Re: HELP!!!

then after i chose continue then my certificate will be update till that time?

thx
New Member
Posts: 3
Registered: ‎09-07-2013
My Device: 8900
My Carrier: tesco

Re: HELP!!!

It just keeps coming back!!!!
New Contributor
Posts: 6
Registered: ‎12-11-2012
My Device: blackberry curve 9320

Re: HELP!!!

Dear Friend,

 

Hard reboot your device and if it prompts again press continue.

Regards,
Sayyed
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New Contributor
Posts: 4
Registered: ‎09-07-2013
My Device: 8520
My Carrier: vodacom

Re: HELP!!!

Blackbbery must do something about this!!!!!
New Contributor
Posts: 3
Registered: ‎09-07-2013
My Device: Curve 8520
My Carrier: Vodacom

Re: HELP!!!

Same message here. What do I do?

 

New Contributor
Posts: 3
Registered: ‎09-07-2013
My Device: Curve 8520
My Carrier: Vodacom

Re: HELP!!!

You cannot press continue, it does not allow you, that option is not available. It pops up as soon as you've closed it!

New Contributor
Posts: 5
Registered: ‎09-07-2013
My Device: Bold 9700
My Carrier: AT&T

Re: HELP!!!

I just contacted AT&T support who didn't know anything about this so they transferred me to blackberry support who was completely useless.

 

I explained I was having this certificate error along with a number of others who reported that in this forum.  She told me that this could have been the result of my phone being associated with my BES server at the company I no longer work for which server I had dismantled over a year ago which makes no sense.

 

Then after putting me on hold, she said we need to make a backup, then reset the phone to factory defaults and restore my data.  I then asked if everyone else in this forum (and whoever else outside here) that is having this issue has to reset all their phones back to factory - she said yes.  I hung up on her.

New Member
Posts: 3
Registered: ‎09-07-2013
My Device: 8900
My Carrier: tesco

Re: HELP!!!

A hard boot seems to have fixed the problem, thanks.

New Contributor
Posts: 5
Registered: ‎09-07-2013
My Device: Bold 9700
My Carrier: AT&T

Re: HELP!!!

i've done a hard reboot a couple times already and the certificate errors keep coming back randomly

New Member
Posts: 3
Registered: ‎09-07-2013
My Device: 8900
My Carrier: tesco

Re: HELP!!!

Mine has come back too!!!!!!!!