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New Member
Posts: 1
Registered: ‎10-14-2008
My Device: Not Specified

HELP!!!

Is anyone else having problems with messages and call logs being deleted? As well as phone locking up way too much? if so do you know how to make it stop? I need help with this, I'm at the point of returning the blackberry for something else that isn't as problematic.
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Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP!!!

Greetings, and welcome to the BlackBerry.com Support Forums. 

 

Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...

And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...

First thing? Remove the battery of your device, hold a minute, replace and reboot and check the File Free again. What is it now?



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