10-27-2008 08:55 PM
Well, I've been scouring these posts for three days trying to figure out why the desktop software doesn't recognize my blackberry pearl. I have removed and re-installed many times. I have installed drivers. My device shows the charging icon when plugged into the usb. I don't know what else to do. Any help would be appreciated. All I want to do is be able to back up my calendar and task list really. Thanks!!!
10-27-2008 08:58 PM
Hi and welcome...
Are you using Windows XP or Vista?
10-27-2008 09:30 PM
You can download the latest Desktop Manager and Blackberry Handheld software here...
You need to install the DM (Desktop Manager) and the appropriate handheld software for your Blackberry Handheld phone.
Or, instead of installing the handheld software, you can also load the correct USB drivers here off the Microsoft site.
This should allow you to see the phone when attaching the device to the USB cord. Remember, it is a two part installation - DM and the correct handheld software for your device.
Let us know how your doing....
10-30-2008 04:38 PM
10-31-2008 05:20 AM