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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-25-2011
My Device: bold 9900,bold 9780
My Carrier: student


I have recently purchased Bold 9900.My problem is that when i take pictures "screen goes blank and phone reboots"(sometimes).


Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: HELP!!!

Your topic had THREE exclamation points in it, so I figured I better get you an answer ASAP.


Start with a battery pull.  With your phone powered on, remove your battery then replace it.



Let us know if that helps you.  Smiley Happy

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

New Member
Posts: 1
Registered: ‎03-07-2013
My Device: bold 9900
My Carrier: alfa

Re: HELP!!!

I have the same problem and no it did not help