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Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP!!!


mjcreemers wrote:

Question..   

 

Is this issue affecting Blackberry 5 users or is anybody seeing this error on a Blackberry 10?


Currently, only on legacy devices. It's happened before and clears up once the certificate is renewed by whoever owns it.

 

Not on my Z10 nor Q10.

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New Contributor
Posts: 2
Registered: ‎09-07-2013
My Device: BlackBerry Curve Gemini 8520
My Carrier: Telkomsel Indonesia

Re: HELP!!!

I did security wipe/factory setting but it seems didn't worked. The messages show up randomly, then I consistent press "close connection" until now the message not show again. I hope this problem already gone from my device and I hope this is help
New Contributor
Posts: 2
Registered: ‎09-07-2013
My Device: BlackBerry Curve Gemini 8520
My Carrier: Telkomsel Indonesia

Re: HELP!!!

Keep press close connection, after several times, the messages gone and no show anymore
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP!!!

wiping your device, reloading the OS, etc., all are unnecessary work and won't do it, the problem is NOT on your device, with with an offsite security certificate. 

 

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎09-07-2013
My Device: Bold
My Carrier: Wind

Re: HELP!!!

[ Edited ]
 
New Contributor
Posts: 2
Registered: ‎09-07-2013
My Device: Bold
My Carrier: Wind
New Contributor
Posts: 6
Registered: ‎09-07-2013
My Device: 9300
My Carrier: vodacom

Re: HELP!!!

ccl.test.blackberry.com - IP Tracing and IP Tracking

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The IP tracer report for ccl.test.blackberry.com was ran at 7:12 PM CEST on September 7, 2013 and the information is provided below if available.

ccl.test.blackberry.com IP address location & more:

Host of the IP:

ccl.test.blackberry.com[Whois] [Reverse IP]

Host IP [?]:

206.53.159.242 [Whois] [Reverse IP]

IP country code:

US

IP address country:

United States

IP address state:

n/a

IP address city:

n/a

IP address latitude:

38.0000

IP address longitude:

-97.0000

ISP of this IP [?]:

Research In Motion

Organization:

Research In Moti
New Contributor
Posts: 3
Registered: ‎09-07-2013
My Device: 9900
My Carrier: Verizon

Re: HELP!!!

As matter of fact, this following also applies for BES customers.. In my opinion the solution is not to ignore the certificate but for blackberry to renew and keep their certificates up to date..

http://btsc.webapps.blackberry.com/btsc/KB22536
New Contributor
Posts: 6
Registered: ‎09-07-2013
My Device: 9300
My Carrier: vodacom

Re: HELP!!!

Can we then request bb to tighten security as it appears that this is the beginning of the US tracking bb messages
Regular Contributor
Posts: 79
Registered: ‎12-13-2010
My Device: Torch 9800 / PlayBook
My Carrier: Orange UK

Re: HELP!!!

Dude, seriously, they've been doing that for years! Don't believe that BBM is exempt, they know everything. Dig out your tin foil hat if you don't want them to read your mind too!

Seriously though, as I am having to assume that all those affected are running BlackBerry 5 - 7.1, this is just a repeat of a previous bug found in BBM, especially the beta version. To try and help out a little here, you need to post your device, OS and BBM version so that we can try and narrow it down.

Example:
Device: 9790
OS: 7.1.1337
Carrier: Orange UK
BBM: 7.1.0.32 (Channels Beta)