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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎10-22-2008
My Device: Not Specified


Hi wiz 's,


I recently purchased my BB9000 , while the service provider in Australia configured my hotmail and the other mails , i still dont have a clue to get started on configuring the outlook .....Can some one help me ?????


Secondly , i was able to view my hotmail's on my BB , but since yesterday i cant. However my messages sent from hotmail are reaching the other mail accounts of mine. .....Can some one help me on this tooo.....


help will be much appreciated !

Posts: 95,783
Likes: 24,590
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP !

IF you are using Outlook to download your email to your desktop PC, Outlook is likely "deleting" mail from your email server when it downloads it to your PC.


There is a setting in Outlook to "Leave Messages on Server".

For MS Outlook 2003:

Outlook > Tools > Email accounts > View or Change existing > next.

Highlight the email account > Change > More Settings.

Advanced Tab > Leave a Copy Messages on Server

Check that box.

  • You will need to perform this edit for each Outlook email account you have.

Other versions of Outlook have a similar setting although it might located in a slightly different location in the :advanced settings


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