06-28-2013 01:57 PM
Ok I've been having problems with my Blackberry or a while now, my Call buttn, Menu button, Back buttom and my End Call button do not work, and when I try and click the track pad it does ot do anything, and now my keyboard has stopped working and I have to hit the back of my phone to get it to respond, the colour indicator on my phone itself is pure white so no sign or it being wet or having moisture inside of it however the inicator on my battery is turning a little pink, I'm not to sure why the button's won't work unless it is something to do with the wiring inside of my phone, any suggestions or advice would be helpful.
06-28-2013 02:01 PM
Hi and Welcome to the Community!
Given what you describe, I recommend the following...
REMOVE YOUR BB BATTERY NOW!!!
Run, don't walk, to this FAQ:
Do everything it says, including waiting the maximum recommended time (perhaps longer...perhaps 5 days). Applying power to your BB between it getting wet and doing this process reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.
If moisture has intruded into the device, then what you describe is completely as would be expected. Corrosion due to moisture progresses over time...slowly but surely causing more and more things to go wrong. If such is the case for you, then I'd guess that it's already way to late to save the device.
06-28-2013 02:12 PM
06-28-2013 02:27 PM