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02-15-2013 02:23 AM
Solved! Go to Solution.
02-15-2013 04:13 AM
02-15-2013 06:51 AM
How can I re install my youtube application in my bb 9380 phone. I deleted it because it won't work. I can't watch any videos from youtube even if I have strong connection of internet.how can I fix it?, My BBM won't work too... How can I sattisfy my self using my phone.... ;( ;(
Welcome to BlackBerry Support Forums
Have you activated BlackBerry Data Plan / BIS on your account ? You need that if you want to use all BlackBerry Services on your device over Mobile network .Let us know.
Regarding Youtube application you can download it from BlackBerry World .
02-15-2013 07:01 AM
02-15-2013 07:35 AM
And how can I activate my data plan? Everytime I'm trying to activate it, I always error...help me please. ;(
Call your Carrier or your mobile service provider to activate that on your account. It is your carrier who will activate BIS on your account.
Do you have any access to wifi network ? If you have then on your device Open BlackBerry World and download it from there
OR Connect your device and run BlackBerry Desktop Software > Click on Application > Wait till that application list refresh then scroll down , you will be able to see YOUTUBE application , Click on + next to Youtube application to add that your device. But make sure during this process your PC must have an actvite Internet connection.
02-15-2013 07:52 AM
The one to whom you pay your Monthly Mobile Bill , Contact them or just give a call they can activate that on your account.
Regarding Youtube application let us know if you still unable to install that particular application.
02-15-2013 08:17 AM
02-15-2013 08:46 AM
If you want to use those Service on your device without WIFI then you have to contact your Carrier or mobile service provider to add BIS on your account . Few application may work over wifi without BIS but if you want to use BlackBerry Services like BBM , personal email etc. you must have BlackBerry Data Plan / BIS on your account, otherwise it will not work.
Regarding Youtube I have noticed from yesterday many user are having issues with YouTube application, Are you getting any error message while playing YouTube app Or it just not working even on wifi ?