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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎03-05-2013
My Device: BlackBerry curve 8520
My Carrier: O2

HOW DO I UNLOCK MY BLACKBERRY CURVE 8520

i have recently updated my blackberry to the newest software and i know cant unlock my phone.  It says to press the mute button but that doesnt work.  Any ideas

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Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: HOW DO I UNLOCK MY BLACKBERRY CURVE 8520

Hello joanne23,

Welcome to the BlackBerry Support Community.

 

Are you referring to the screen lock or a password lock? Was this working previous to the upgrade?

 

Which versions did you upgrade to and from?

 

Thanks!


-FB


 


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