05-26-2011 03:51 PM
I have a HS -500 blue tooth on which I lost the rubber ear piece and broke the plastic ear loop holder. I have gone to several cell phone stores, contacted blackberry directly and have gone on web sites. i cannot find anyone who sell these spare parts. I can't believe that an 80$ blue tooth has been rendered useless because of this. can anyone guide me in the right direction? Thanks
05-27-2011 02:29 AM
06-01-2011 02:43 PM
I wouldn't give them the satisfaction of buying another blackberry head set. I'll buy another brand and advise anyone not too get a blackberry blue tooth. Talk about poor customer service. What are they thinking?Can you tell me where I can write too so I can lodge a complaint?
06-03-2011 05:42 AM
09-05-2011 07:06 AM
I was in a few large electronics and telephone sales stores. The people working there are telling customers if they buy the Blackberry earphones they will not be able to have spare parts. They are pushing other manufacture earphones.The say they are tired of hearing about spare parts complaints with the Blackberry ones.
I bought the HS-700 and I was not able to find a replacement ear hook, but it is available for all the other makes of earphones. This is very clearly seen when a search for ear hook is done.
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
09-29-2011 02:16 PM
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V