03-28-2012 03:16 PM
I just purchased an HS-700 a little over a month ago and it works well mostly, but some days - like today, it will randomly just output static and won't work. I have to shut off the headset and reconnect to fix the issue, but that only works half the time. And shutting it down so often caused my ear hook to break.
Any other users have suggestions on the static issue? I know the ear hook is a lost cause...
RIM is pathetic when it comes to support. I was told that their 1 year warranty is actually with Best Buy since I bought my headset from Best Buy.
I've always used Plantronics in the past and they have great customer service. I lost my charger and they sent me one free, no questions asked well over the warranty period. I just thought the HS-700 would look and work well with my 9900.
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
04-03-2012 04:35 PM
wish i had fix. Mine works well but did have an issue with one OS version on my Troch that made lots of static.
currently on 18.104.22.1682 and no static issue
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V