06-27-2012 09:01 AM
You should have no problem restoring the previous backup to the new device from the backup file you have saved to your PC.
Read this for detailed instructions:
Article ID: KB10339 How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
06-27-2012 09:58 AM
I get as far as "SELECT A BACK UP FILE TO RESTORE YOUR DATA" and there are no files displayed. I click on the link link "My Documents\Blackberry\ Back up" There is a back up .BBB file in there which when I click on it says "Windows can not open this file " unknown....
I'm running version 7