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New Contributor
Posts: 3
Registered: ‎01-04-2011
My Device: Torch 9800
My Carrier: Rogers

Handheld bug in Torch 9800? No % symbol?

Does anyone know where I can find the % symbol on a blackberry torch. Pressing the "sym" button brings up the symbol screen, both pages do not have the % symbol.

 

I'm on

 

v6.0.0.246 (bundle 695, platform 6.4.0.105) on the Rogers Network.

 

Thanks,
Jason

Super Contributor
Posts: 455
Registered: ‎12-02-2009
My Device: Priv, Passport, iPhone 6s
My Carrier: Telus

Re: Handheld bug in Torch 9800? No % symbol?

Take a look at page 1 of the symbol page. It should be on/over the "p" key on the standard keyboard; top right on the virtual keyboard.
New Contributor
Posts: 3
Registered: ‎01-04-2011
My Device: Torch 9800
My Carrier: Rogers

Re: Handheld bug in Torch 9800? No % symbol?

I'm a new blackberry user... I don't see any % sign...

 

Here is a screen capture I did following the screen capture guide...

 

Is there something wrong with my phone?

 

missingp.jpg

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Handheld bug in Torch 9800? No % symbol?

As elessar said, it's at the top right of the virtual keyboard, where the "y" would be on the actual keyboard.  I checked mine and that's where it is.  If you're not finding it, there is something wrong with your phone.

 

Let's start with a quick fix to see if that helps.  With your phone powered on, remove the battery for one minute then replace it.  Wait until your phone boots up and see if you still have the problem.

 

Let us know if that helps.


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 3
Registered: ‎01-04-2011
My Device: Torch 9800
My Carrier: Rogers

Re: Handheld bug in Torch 9800? No % symbol?

Here are the observations:

 

For touch screen:

-When "sym" is pressed on touch screen keypad, the "%" symbol exists

 

For physical keypad:

-When "sym" is pressed on the physical slide out keypad, the area/block is BLANK above the character P.

-When you put the blue cursor over the P, it is a blank blue cursor.

 

 

Highlighted
Forums Advisor I
Posts: 672
Registered: ‎01-01-2011
My Device: Torch-Q10-Passport
My Carrier: Vodafone

Re: Handheld bug in Torch 9800? No % symbol?

not sure if its different in various countrys as keyboard layouts are different but on mine in the uk using the

on screen touchpad > sym > % is top right above arrow pointing left (backspace)

using qwerty keyboard > sym > % above P on top right

 

so the post with a picture with a blank space above the P is a fault or it need a firmware/software upgrade

New Contributor
Posts: 2
Registered: ‎06-14-2011
My Device: Torch 9800
My Carrier: Celcom Malaysia

Re: Handheld bug in Torch 9800? No % symbol?

now i know where is % situated. thanks u guys.

i always wrote 'percent' or 'percentage' when messaging.

 

is there any update/bug fix on this fault?