08-16-2008 11:50 PM
Hey guys, so my problem is that i've been trying to log into my MSN live messenger or AIM and it tells me to visit:
blackberry.com/AIM or blackberry.com/livemessenger So i do and then it tells me to connect my phone which i do and then i follow the directions to download what is needed and i get this message:
" Unsupported Device
Sorry, your device does not meet the system requirements that are needed to support AOL Instant Messenger for BlackBerry."
So im unclear why? I installed my desktop software...im uinsure if i need to DL anything else? My BB says i have ver.4.2.2 which is the most updated version on the Tmobile website....
Its a Blackberry Curve (Sunset/red) edition which was released just a few weeks ago...so im not sure how it can NOT be updated? Please let me know if theres anything i can do? thank you so much!
08-16-2008 11:56 PM
Hi and welcome to the forums!
Do you have a text package from your Carrier?
Plese let me know!
08-16-2008 11:59 PM
08-17-2008 12:05 AM
I do not have a text plan so I cannot try to duplicate your problem. Someone else on the forum will be able to help you better than I. Please watch this thread so we can get you some help!
08-17-2008 12:09 AM
08-17-2008 12:21 AM
This is the only post I could find that relates to your problem:
See Tanzims answer.
Hope this helps!
08-17-2008 12:04 PM - edited 08-17-2008 12:07 PM
AIM is not supported and can not be installed if your carrier is AT&T.
If you go to http://mobile.blackberry.com using your BlackBerry's Browser and click the Instant Messaging... link, then click the Scan button at the bottom of the page, you will get a full list of all the RIM IM Clients available for your device and carrier. The only one missing from the list is FaceBook.
If you really need AIM, you can try Ramble, some of the other free IM clients that support multiple networks, or purchase either Jive Talk or IM+. Both of these are excelent multi-network clients.
Find links for all here.
08-17-2008 10:58 PM