10-04-2011 01:46 PM
Every time I try to set up my yahoo.ca email address on my new 9900 Bold, I get an invalid email address or password. The password is correct, but I can't set it up.
I am able to restore access to the email account by restoring the email messages and full access, but I'm concerned about why it's not working.
I have left Yahoo a message as well. I'm hoping someone on the board has fixed a similar problem. Or maybe it's just me!
11-08-2011 03:33 AM
i am having the exact same problem. i have been trying and trying for days and no luck fixing the problem. Have you had any luck yet? i could really use the help
11-08-2011 02:27 PM
The problem has been fixed - although I'm not sure it was anything I did to fix it.
Here's what I did though - try and see if you have any success.
I suspected the problem might be related to the .ca domain so I tried to set up and connect a new yahoo.com email address. It took some time for the berry to connect to the yahoo.com account but it did set up successfully. I then retraced the steps to add the .ca account, and it worked okay although it took a long time to establish the connection again.
So like I said - not sure it was anything I did - except be patient. Try to see if you can connect to a .com account first, then redo everything to set up the .ca.