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New Contributor
Posts: 3
Registered: ‎09-26-2011
My Device: Bold 9900
My Carrier: Virgin

Having trouble setting up a Yahoo.ca email address

Every time I try to set up my yahoo.ca email address on my new 9900 Bold, I get an invalid email address or password. The password is correct, but I can't set it up.


I am able to restore access to the email account by restoring the email messages and full access, but I'm concerned about why it's not working.


I have left Yahoo a message as well. I'm hoping someone on the board has fixed a similar problem. Or maybe it's just me!

New Member
Posts: 2
Registered: ‎11-08-2011
My Device: Bold 9700
My Carrier: Docomo, Japan

Re: Having trouble setting up a Yahoo.ca email address

i am having the exact same problem. i have been trying and trying for days and no luck fixing the problem. Have you had any luck yet? i could really use the help

New Contributor
Posts: 3
Registered: ‎09-26-2011
My Device: Bold 9900
My Carrier: Virgin

Re: Having trouble setting up a Yahoo.ca email address

The problem has been fixed - although I'm not sure it was anything I did to fix it.


Here's what I did though - try and see if you have any success.


I suspected the problem might be related to the .ca domain so I tried to set up and connect a new yahoo.com email address. It took some time for the berry to connect to the yahoo.com account but it did set up successfully. I then retraced the steps to add the .ca account, and it worked okay although it took a long time to establish the connection again. 


So like I said -  not sure it was anything I did - except be patient. Try to see if you can connect to a .com account first, then redo everything to set up the .ca.


Good luck.