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BlackBerry® OS Smartphones

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Posts: 2
Registered: ‎11-27-2011
My Device: Blackberry Torch 9680
My Carrier: T-mobile

Headphone Jack 9860

I have a blackberry 9860 and last night I plugged my charger in while listening to music through my headphones..

 

My headphones turned off straight away and the music began to play through the phone..

 

I have attached multiple headphones and the phone does not recognise any of them at all even tho you can hear a crackling noise through the headphones that are plugged in..

 

I have run the device analyser and it does not find any wired headset on the sound test and speaker test..

 

I have no idea whats happened or how to fix it so help would be appreciated..

 

Thanks and all feed back is welcome as im stuck