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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-26-2012
My Device: bold 9780
My Carrier: UTS

Headphone plug not working

I bought a new blackberry bold 9780 and the headphone plug is not working I can listen to my music with loudspeakers but not with the earphones....Help please

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Headphone plug not working

Can you try a battery pull?  If it still doesn't work, you can try another set of earphones or have the store take a look at it.

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