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New Contributor
Posts: 6
Registered: ‎05-01-2013
My Device: Blackberry Curve 9360
My Carrier: Rogers

Headphones/headset beeping - no music

Good Morning!

 

Hoping you can help.  When I plug in my headphones i hear a beep-beep, beep-beep, beep-beep, and it won't play music.  My screen shows that it is going back and forth between recognizing the recognizing headset and reverting back to speakerphone.  When I hit play, it plays externally for a couple seconds, then stops playing.  I have tried clicking activate handset.  

 

Any help would be appreciated.  Smiley Happy  Have a good day.

Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: Headphones/headset beeping - no music

Is that your stock earphone? If no, try that one.



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New Contributor
Posts: 3
Registered: ‎07-09-2013
My Device: Torch
My Carrier: AT&T

Re: Headphones/headset beeping - no music

I am having the situation with a new headset. Is there a reason why only the stock headset should work?
New Contributor
Posts: 6
Registered: ‎05-01-2013
My Device: Blackberry Curve 9360
My Carrier: Rogers

Re: Headphones/headset beeping - no music

I tried an older pair and they worked. I didn't try my stock headset as I can't find it. What I did notice though, is that on my newer apple headphones, there are 3 parts to the metal insert whereas the older ones is shorter-2 lines on it. So it would appear that the phone doesn't support the newer headphones. Check that out and see if it applies to you also.
New Contributor
Posts: 3
Registered: ‎07-09-2013
My Device: Torch
My Carrier: AT&T

Re: Headphones/headset beeping - no music

Good observation... However, I have an older one which works that has the 3 parts you mention. The new ones work with other devices. So, I don't understand what is wrong here. Thanks
New Contributor
Posts: 6
Registered: ‎05-01-2013
My Device: Blackberry Curve 9360
My Carrier: Rogers

Re: Headphones/headset beeping - no music

Interesting. Yeah, I'm not sure. If you figure it out though, I'd be interested, so please share, and I will do the same. The headphones work everywhere but my phone. My phone plays all headphones except these ones. :s
New Contributor
Posts: 3
Registered: ‎07-09-2013
My Device: Torch
My Carrier: AT&T

Re: Headphones/headset beeping - no music

Will do.. Thx
Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: Headphones/headset beeping - no music

Some earphones/headphones not really working on BlackBerry.

 

I have a co-worker have BlackBerry, when he plug his Nokia earphone on his BlackBerry, the earphone is not working. So, if you are buying new one, make sure to test it before purchasing it.

 

 



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"