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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎09-14-2009
My Device: storm 9530

Hello All! I'm new to Blackberry and the Forum too!

I'm hoping that someone can help me figure out what a certain icon is.  It just appeared about 3 weeks ago on my home screen.  It looks like a circle with a download arrow, a red star in the upper right corner, and the number 6 to the left of it.  I even asked a Verizon tech and it stumped him as well.  I think I've tried everything I could think of the figure this one out, that is why I'm here!
Hall of Famer III
Posts: 58,818
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Hello All! I'm new to Blackberry and the Forum too!

Hi and Welcome to the Forums and to the world of BB's!!


Can you describe a bit more detail? Colors, shapes, etc.? And "download arrow"...can you give more detail about that as well -- direction, etc.?


For instance, if the circle is basically black and the arrow is inside of it and is aimed at roughly 225 degrees, then it might be an indication from AppWorld that one or more of your installed apps has an update available.



Occam's Razor nearly always applies when troubleshooting technology issues!

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Regular Contributor
Posts: 67
Registered: ‎12-07-2008
My Device: BB Storm 9530 US Verizon BIS

Re: Hello All! I'm new to Blackberry and the Forum too!

I'am not sure which notifier(symbol/icon) you are talking about but one of these two links should be helpful:


http://supportforums.blackberry.com/rim/board/message?board.id=9500&message.id=5975#M5975     "Browser Message"


http://supportforums.blackberry.com/rim/board/message?board.id=9500&message.id=40737#M40737   "App World Update"




(Tip: If you open a new thread you should put the problem or question in the "Subject Box" not a greeting).




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Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: Hello All! I'm new to Blackberry and the Forum too!

Hi jlajoie, I just checked the AppWorld related link that IralHB posted and it appears that you've solved your problem.  I'm really glad to see that!


If you can, please click on the solution button on the correct post to mark the thread as solved.  And feel free to pop back in if you have any future questions!

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If your issue is resolved, don't forget to click the Solution button on the resolution!