01-14-2013 03:05 AM
Although I've been quiet on this thread I have been reading along.... just to clarify, you are in fact trying to use Facebook and Viber (although you are also having issues using App World). But when using Facebook you are receiving the message that you are not on a supported data plan?
I stand to be corrected, but I believe the native Facebook app requires a BIS dataplan to work. You should however have no issue browsing to the mobile site using the browser.
What particular error do you get when trying to use Viber?
01-14-2013 03:47 AM
01-14-2013 03:49 AM
Unless someone with greater knowledge corrects me and confirms the facebook app does not need a blackberry data plan (your error message suggests otherwise) I can't explain it.
Now what is the error you get when trying to user Viber and have you contacted Viber support?
01-14-2013 03:49 AM
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01-14-2013 05:18 AM
01-14-2013 06:19 AM
In viber it opens but messages are failed to send.
for Viber, you can read their FAQ (but I crawled it quickly and did not find the exact requirements regarding the BIS data plan).
Keep in mind that the Viber app for BlackBerry smartphones currently only supports sending text messages (no Voicecalls).
You can also contact their support team via twitter or facebook (I did it recently, they are quite reactive), link is in the botton left corner of the page.
01-14-2013 07:20 AM
01-14-2013 08:35 AM
01-14-2013 09:48 AM
OK, let's do this... for sake of narrowing down the issue.
Let's drop the Viber and Facebook and AppWorld issues for now, only temporarily.
Let's deal only with the WiFi internet browser for just now... how is it working on WiFi only?
Can you clearly get to websites, etc., and surf the net..?
How about downloading media like an MP3 on the browser?
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