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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎04-17-2014
My Device: 9800 torch
My Carrier: tstt

Hello

hi i now joined  this forum i have a 9800 torch for over 2yrs nand reciently it has strted to give trouble the battery is overheating and the draining the phone is just cutting off the screen is freezing and other things i really love this phone is this normal for this type of phone

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Hello

If your phone is two years old, you'll probably see some things taking place that at one time did not.

 

The best place to start is with a battery pull. Pull your battery out while your phone is powered on then replace it a few seconds later. That should take care of the screen issue. You might also see some relief from the heating up if you do the battery pull.

 

 

Let us know if that helps you. Smiley Happy


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