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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-29-2013
My Device: Curve 9320
My Carrier: Vodafone

Help! Application issue on my Curve!

I keep getting the loading icon up in the middle of my screen which freezes whatever im doing until its gone. This I think is due to the fact I have hardly any application memory left. The 'Help' application takes up about 21-24mb of my app memory and I am struggling to delete it. I only have about 5 apps and that is it. Help? :/ x

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Help! Application issue on my Curve!

Hello ChippyCake


Welcome to BlackBerry Support Forums



Are you closing your device applications correctly , Generally this occurs when applications runs in the background , or because of any unknown Third party application installed within our device or because of low memory .Sometime A battery pull restart is enough to resolve this issue.Please press and hold the Menu for a few seconds, it will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) look if any other apps. are running.


You can try removing any unwanted application Or Go through this Knowledge Base :


KB10307: The Hourglass or clock symbol spins continuously on the BlackBerry smartphone


Good luck.



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