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Posts: 1
Registered: ‎05-05-2013
My Device: 9780
My Carrier: zain

Help! BBM not working with 1 specific contact!

I need some help here please. BBM has stopped working with one specific contact


for some reason. I can send this contact a BBM message and it gets delivered



instantly. However, when this person tries to send me a message, it never goes



through. When they BBM other people it goes through fine, and when I BBM other


people, the message gets delivered and they can reply with no problem. It's just


this one person that cannot send me anything but can always receive my


messages. We deleted each other, pulled battery multiple times and still no luck. Any ideas? Smiley Sad(((

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Help! BBM not working with 1 specific contact!

Hey navelove,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Are you and this other contact in the same country?  Also are you both using the latest version of BBM from www.blackberry.com/bbm


When your friend sends you a BBM message, do they get a red X, clock icon or just a checkmark?


I look forward to your reply.





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