05-05-2013 02:58 PM
I need some help here please. BBM has stopped working with one specific contact
for some reason. I can send this contact a BBM message and it gets delivered
instantly. However, when this person tries to send me a message, it never goes
through. When they BBM other people it goes through fine, and when I BBM other
people, the message gets delivered and they can reply with no problem. It's just
this one person that cannot send me anything but can always receive my
messages. We deleted each other, pulled battery multiple times and still no luck. Any ideas? (((
05-07-2013 11:10 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Are you and this other contact in the same country? Also are you both using the latest version of BBM from www.blackberry.com/bbm
When your friend sends you a BBM message, do they get a red X, clock icon or just a checkmark?
I look forward to your reply.
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