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Posts: 32
Registered: ‎11-30-2008
My Device: Not Specified
Accepted Solution

Help! Can't stop my device from saving copy of snet messages

Every time I send an email from my account, either from my BB or from my email service, it saves a copy of that email to my BB.  I have upgraded to 4.5 and am following the directions to disable this function.  I am going to the message list-options-email settings, but I dont have the "send email to handheld" there for me to change to "no".  I cant figure out what else to do and it is very annoying to get a copy of your message alerting you every time you send one. Can someone please help?
Forums Veteran I
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: Help! Can't stop my device from saving copy of snet messages

- is this a gmail account, yes?

here is your resolution: http://www.blackberry.com/btsc/KB10332

Click on KUDOS to appreciate our efforts and mark the thread RESOLVED if your issue is resolved.