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New Member
Posts: 1
Registered: ‎07-08-2009
My Device: Not Specified

Help! Curve 8320 won't restart after update!



I downloaded Desktop Manager 4.7 and it performed an autoupgrade of the handheld software to v4.5 on my T-Mobile USA Curve 8320.


Everything seemed to go well, but after Desktop Manager loaded the new software and restarted the 8320, my device never completed the boot up!


I'm starting at it right now...it's been over 10 minutes, and it's still on the white screen with an hourglass.  it just keeps turning over and over.




Forums Veteran III
Posts: 3,796
Registered: ‎02-09-2009
My Device: Classic OS + Playbook 64Gb

Re: Help! Curve 8320 won't restart after update!

[ Edited ]

Hi and welcome to the forums! Smiley Happy


Be patient.  It can take a while for the BB to load the new OS. 


See this link: http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=43528&query.id=38664#...


Let us know how it goes.

Message Edited by IrwinII on 07-08-2009 11:02 AM
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