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New Contributor
Posts: 4
Registered: ‎03-25-2013
My Device: Curve 9300
My Carrier: SFR

Help Desktop si aborting while syncronizing !

The details are :

Description :
  Stopped working

Signature du problème :
  Nom d’événement de problème:    APPCRASH
  Application Name:    Rim.Desktop.exe
  Application Version:    7.0.0.59
  Application Timestamp:    4fb555d4
  Fault Module Name:    KERNELBASE.dll
  Fault Module Version:    6.1.7601.18015
  Fault Module Timestamp:    50b83c8a
  Exception Code:    e06d7363
  Exception Offset:    0000c41f
  Version du système:    6.1.7601.2.1.0.768.3
  Identificateur de paramètres régionaux:    1036

Previously I just have to restart Desktop. Now he synchronize no more !

 

Hall of Famer III
Posts: 57,554
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Help Desktop si aborting while syncronizing !

Hi and Welcome to the Community!

I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 4
Registered: ‎03-25-2013
My Device: Curve 9300
My Carrier: SFR

Re: Help Desktop si aborting while syncronizing !

I've tried. Unfortunatelly, the 7.1 release can't anymore synchronize .ics file.

 

I use Thunderbird/lightning to manage my agenda and the only way I've find with the 6.x and 7.0 Desktop was to use ICS files.

 

Can you help or give me a link to the 7.0 release (it's nomore available on BBY support site)

New Contributor
Posts: 4
Registered: ‎03-25-2013
My Device: Curve 9300
My Carrier: SFR

Re: Help Desktop si aborting while syncronizing !

I've restored frome the original download the 7.0 release. It's still chashing when atempting to read the terminal calendar.

Hall of Famer III
Posts: 57,554
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Help Desktop si aborting while syncronizing !

I've never used ThunderBird nor ics, so I really have little offer...only that clean start over process already recommended...though you may have do insert/replace some things to customize it for your specific configuration.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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