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New Contributor
Posts: 4
Registered: ‎02-02-2011
My Device: Torch
My Carrier: Rogers

Help! Getting music from my PC to my Torch

Hello everyone,

 

Just joined and had my torch for 2 weeks!

 

Really like it but going crazy trying to get music from my computer to my device.

 

I have installed the desktop software.  I attached using the USB cable and chose the option of using as a USB but I cannot see the media tranfer option on my device.

 

Any assistance is very much appreciated.

 

Doug

Toronto

Contributor
Posts: 10
Registered: ‎01-23-2011
My Device: Blackberry Torch

Re: Help! Getting music from my PC to my Torch

have you download blackberry media sync software from website it synced my itunes playlists onto my torch

New Contributor
Posts: 7
Registered: ‎02-02-2011
My Device: Torch 9800
My Carrier: AT&T

Re: Help! Getting music from my PC to my Torch

I'm stumped, too.  I need help with transferring music as well, but I'm trying to use WiFi music sync, which has worked in the past (although not always - that's probably another thread topic).

 

Anyway, since installing the .448 leak when I try to connect to WiFi music sync I see an update available.  But when I follow the link to update it takes me to a login page asking for a name and password.  Never saw this before.

Contributor
Posts: 10
Registered: ‎01-23-2011
My Device: Blackberry Torch

Re: Help! Getting music from my PC to my Torch

[ Edited ]
New Contributor
Posts: 8
Registered: ‎02-01-2011
My Device: Not Specified

Re: Help! Getting music from my PC to my Torch

I have the torch and I just connect with the usb cable and press charge only then copy and paste directly to the media card or phone memory altho u can only transfer mp3 files I am guessing. I haven't found any other version that will play
New Contributor
Posts: 7
Registered: ‎02-02-2011
My Device: Torch 9800
My Carrier: AT&T

Re: Help! Getting music from my PC to my Torch

[ Edited ]

Kristian, just curious - the link is for DM 5.01, released 10/20/10.

 

How does this differ from either of the BB programs I already have installed?

  Desktop Software v 6.0.1.18 released 12/6/10 (Bundle 21)

  Device Manager 6.0.0.13

 

If its the same, but an earlier version, is there a bug in later versions?

 

I'm wondering if I might have an issue with my Desktop Software version.  If I click on Music under Media Sync in the left column a messag appears in the main window.  It says "Music services failed to load. An unexpected error occured."

 

edit:  I didn't see the u.s. link earlier.  that link is for the same version I'm running.  Maybe I'll true removing and reinstalling.

Contributor
Posts: 10
Registered: ‎01-23-2011
My Device: Blackberry Torch

Re: Help! Getting music from my PC to my Torch

to be honest I am not sure I just used the blackberry media sync link that I posted and when I plugged my torch in it synced with my itunes I selected the playlists I wanted and synced straight away I didn't even try and use the desktop software

New Contributor
Posts: 4
Registered: ‎02-02-2011
My Device: Torch
My Carrier: Rogers

Re: Help! Getting music from my PC to my Torch

Thanks for the help everyone - still working on it as I have downloaded the media device - will let you know how it goes - old and slow computer I'm afraid

New Contributor
Posts: 4
Registered: ‎02-02-2011
My Device: Torch
My Carrier: Rogers

Re: Help! Getting music from my PC to my Torch

yikes - not getting anywhere with this!

 

Have tried both methods and I don't get the option of loading the songs onto my device!

 

Anyone else?

 

thanks

New Contributor
Posts: 7
Registered: ‎02-02-2011
My Device: Torch 9800
My Carrier: AT&T

Re: Help! Getting music from my PC to my Torch

No luck on my end either.  I even removed and reinstalled Desktop Software.  Still getting the error message in DM.