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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎07-17-2008
My Device: Not Specified

Help, I Can't open excel or word attachments

I received an email with an excel attachment.  I open it and the screen is blank.  when I open a word attachment, it looks like a fuzzy picture of the doc.  How can I open and use word and excel attachments (I use office 2003)  
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Help, I Can't open excel or word attachments

This is not normal!! Can you please try with a soft reset of your device...pull the battary out for 30sec.

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