12-22-2012 02:34 PM
I'm trying to update my blackberry bold 9790 on windows 7, i have downloaded the app to update it and it backs up and stuff but when it comes time to update it goes to about 700 or something and then comes up with an error saying that i need to check my internet connection but there is nothing wrong with my internet connection...
01-02-2013 02:22 PM
Try doing the update by going to www.blackberry.com/update from your computer when your BlackBerry smartphone is plugged in. Let me know if you get the same error message there.