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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎09-17-2010
My Device: storm 9530
My Carrier: unlocked with metro pcs

Help. Lost my web browser logo

I just purchased a storm and use metro pcs as a provider. I updated my phone and now I lost my web browser icon and my web access. I tried the; option, advance option, host routing table thing and nothing. I even took the battery out for about 10 seconds. Apparently I don't have no enterprise activation. I contacted metro pcs and they won't touch the phone. If any one can help me it will be much appreciated.

Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Help. Lost my web browser logo

Hey jskull,


Are you still having this issue? By any chance did you create a backup before your did the update? If you do have a backup use this KB to restore the service book database, it may resolve your issue http://bbry.lv/bSbfl3





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