12-17-2012 01:34 PM
Hi, I am using a month old unlocked Blackberry bold 9930 from Verizon. My current service provider is Vodafone IN (India).
My Bold 9930 has started periodically scrolling down uncontrollably. Even if nothing is touching the screen or the trackpad. I have done battery pull but it doesn't stop it for long.
Also it some times it freezes and the trackpad stops responding at all. To resolve this I have to a battery pull again.
Is my trackpad broken/loose/possessed? Could it be caused by my OEM leather pouch being too tight? My phone is less than 1 month old and has had no other issues.
Some details -
Vendor Id - 105
Platform - 184.108.40.2069
App Version - 220.127.116.110 (1737)
12-17-2012 01:41 PM
I Have Had This Issuse Before On A Curve 8520 Where I Would Scroll Down And It Would Scroll Up Or Scroll Down It Would Go Up, And It Would Shoot Down Low And Not Respond. Replacing The Track Pad Should Cure Your Issues.
12-17-2012 04:57 PM
I recommend you take it to an authorized repair shop. i think its a hradware issue, but to be sure, the repair shop can resolve this for you. You cna also check with your carrier for support options.
12-18-2012 03:42 PM
I did a quick search and found one for 8 dollars, but if you aren't comfortable with taking your phone apart, I highly recommend you take it an authorized repair shop and they can get you pricing options, etc