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New Contributor
Posts: 2
Registered: ‎03-03-2010
My Device: blackberry pearl flip 8230
My Carrier: verizon

Help! My Pearl Flip won't power on!

My 8230 will not power on.  I just get a solid red light for a few minutes then nothing.  Any suggestions would be greatly appreciated.

New Contributor
Posts: 2
Registered: ‎03-03-2010
My Device: blackberry pearl flip 8230
My Carrier: verizon

Re: Help! My Pearl Flip won't power on!

btt

Hall of Famer III
Posts: 58,434
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Help! My Pearl Flip won't power on!

Hi there!

 

1) Try leaving it on the charger for at least two hours before trying to power on.

 

2) Try a different charger

 

3) Try a different wall outlet

 

4) Try a different battery

 

5) Try a different BB

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 3
Registered: ‎02-04-2013
My Device: Blackberry Pearl Flip 8230
My Carrier: U.S. Cellular

Re: Help! My Pearl Flip won't power on!

Same problem, it's not the battery, charger, or cable. I think it has to do with software/hardware inside the phone. Been researching and tried many things. Still haven't got it to work. Any Solutions?

Highlighted
Hall of Famer III
Posts: 58,434
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Help! My Pearl Flip won't power on!


JP13 wrote:

Same problem, it's not the battery, charger, or cable. I think it has to do with software/hardware inside the phone. Been researching and tried many things. Still haven't got it to work. Any Solutions?


Hello...you may already have tried these things, but just in case...

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

  1. With the battery inside, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the display does
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.




It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.


 

If the results wind up being the BB, then these are all that are left:

  • KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any state

 

If you cannot get the BB to power up with those drastic measures, then your problem is likely hardware, for which in-hand diagnosis would be required.


Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................