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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎11-08-2011
My Device: blackberry 8820
My Carrier: att

Help! My scroll ball isn't moving on my home screen.

I have a blackberry 8820 and for some reason the scroll ball is not moving on my home screen. I tried taking it out and cleaning it, but nothing works. I can move the trackball around but the only thing that works with my phone is clicking or "selecting". I also tried taking out the battery and sim card several times. 

 

Is there anyone who can help?