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Visitor
Posts: 1
Registered: ‎02-25-2013
My Device: 9900 bold
My Carrier: rogers

Help!!! Need to Change Blackberry ID Associated with my Phone

Hello,

 

Recently I got my sisters Blackberry Bold 9900, as she got the new Blackberry, however her phone is associated with her Blackberry ID and not mine. I have no idea how to reassociate my Blackberry ID with my new phone, and with BBM. I have deleted BBM and reinstalled it but all it says is reassociating with Blackberry ID, and all my requests or invites say pending and had been for over a day, when I deleted BBM. So I was just wondering how do I reassociate a Blackberry ID with my phone< and what's wrong with my BBM, how can I fix it?

 

Thanks for the help

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Hall of Famer III
Posts: 57,523
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Help!!! Need to Change Blackberry ID Associated with my Phone

Hi and Welcome to the Community!

 

You need to follow this KB:

  • KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

Indeed, you should probably go even a step further, and treat this as a resale situation, in which case this KB applies:

  • KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone

Good luck!

 



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