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New Contributor
Posts: 3
Registered: ‎01-19-2009
My Device: Not Specified
Accepted Solution

Help - New BB User - How do I get a list of call made/received???

I have spent all day trying to find an icon to click on to list my calls (both mad and received) but have no call log icon or anything else like that at all!! I have loaded the CD which came with my BB 8900 (I've only had it 4 days) and it says I should have a call log option somewhere but I can't find it. I have tried changing the theme and restoring defaults but still nothing. Surely there must be an icon or facility to chart calls?

I showd my sister the phone today and she too has a BB but she says my call list icon is missing!

Really grateful for any help as I'm baffled.

 

Posts: 96,068
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Help - New BB User - How do I get a list of call made/received???

Greetings, and welcome to the BlackBerry.com Support Forums.

 

Press the GREEN dial key, and what do you see?

 

 

 

Also, go to your MESSAGES folder, press Menu > View Folders > Phone Call Logs, for the extended listing.



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New Contributor
Posts: 3
Registered: ‎01-19-2009
My Device: Not Specified

Re: Help - New BB User - How do I get a list of call made/received???

Hooray - thank you so much - I feel an **bleep**!! I just couldn't find it anywhere!!

Many thanks

Emma

Posts: 96,068
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Help - New BB User - How do I get a list of call made/received???

You are very welcome.

 

You might consider checking the correct post that solved your thread.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
New Contributor
Posts: 3
Registered: ‎01-19-2009
My Device: Not Specified

Re: Help - New BB User - How do I get a list of call made/received???

I searched through all the 8900 posts looking for an answer but is it somewhere else? Just so I know what th look for next time!

Thanks

Emma

Posts: 96,068
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Help - New BB User - How do I get a list of call made/received???

the answer is just above, my initial reply. That is the one that should be clicked on to resolve this thread.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 1
Registered: ‎11-25-2009
My Device: Not Specified

Re: Help - New BB User - How do I get a list of call made/received???

Dear friends,

 

When I press the GREEN dial key I only get the missed calls

When I go to your MESSAGES folder, press Menu > View Folders > Phone Call Logs I get this message: "Uncaught exception: java.lang.NullPointerException"

 

I can't find the Phone Call Log Icon on the main menu, I think maybe I erased it...

 

Can anyone help me?