06-27-2013 03:21 AM
Dear All - I have an issue I would appreciate some help with.
Since yesterday, my web based emails (Yahoo) no longer reach my device, even though the the ones from my other server based accounts continue to do so.
I have contacted my provider who have told me there is no issue with my account, and have done the normal re-boots and removing and re-adding the Yahoo email app.
Would anyone be able to help me on this issue with any suggestions?
06-27-2013 07:25 AM
Welcome to BlackBerry Support Forums
If even after re-adding that email account ( yahoo ) you're having issues then try those steps in the same sequence :
1- Register your Handheld :
2-Delete and Resend your Service Book:
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
After reboot please check if issue resolves, I hope it will help.