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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-16-2012
My Device: Torch
My Carrier: Singtel

Help Required

Hi all

My Blackberry refuses point blank to connect to my home WiFi even though it says it is. Updates are a complete joke and nothing on the blasted thing works.

If anyone can pass on a few suggestions short of destroying this worthless piece of **bleep** I'd be very happy to receive them.

Many thanks


Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Help Required

Check the below knowledge base article to resolve your wifi issue -


  • KB26096 Troubleshooting Wi-Fi and networking on the BlackBerry PlayBook
  • KB27735 The BlackBerry PlayBook is unable to connect to a saved WiFi network
  • KB30194 PlayBook may be unable to connect to WiFi network using EAP-TLS where a username is not required
  • KB27857 Wi-Fi authentication protocols that are supported on the BlackBerry PlayBook

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