08-05-2008 12:45 PM
Solved! Go to Solution.
08-07-2008 08:42 PM
Hi welcome to the forums!
I saw you didn't get a reply so I thought I'd try to help.
Please go to options - status and send me the file free and file total numbers both with the media card in and without.
Let me know!
08-08-2008 12:26 PM
You definitely do not have any memory issues with your device.
I have read some articles that say a media card can slow a device. I upgraded to an 8gb from a 4gb yesterday, and I have no lag.
Please list device model and OS that is running on device. I will search the knowledgebase for similar conditions,
Please let me know!
08-08-2008 12:41 PM
It's a Blackberry Curve 8330 smartphone. v126.96.36.199.
Is that the info you need? I'm new to this so excuse my ignorance.
It doesn't just lag it's really slow, sometimes 10 seconds, from the time I scroll or push a button until it responds.
08-08-2008 01:55 PM
You definitely have the right OS to support an 8gb card. I have searched the knowledgebase and cannot find a like example of your problem. Can you borrow another card and see if the effect is still there?
I know this is basic, but you're sure you have the music on the media card and not device memory?
Can you swap it for a new one from the vendor?
Please let me know, so we can fix this!
08-11-2008 04:29 PM
I have the same problem on my BB 8330 v188.8.131.52 (platform 184.108.40.206). The media card I installed is a Sandisk 4G Micro SDHC. When the media card is blank, my BB is fine. After uploading mp3 songs, pictures and video, my BB is very very slow or locks up.
I tried to pull the battery out and reinserting it to restart the BB. My BB does a security scan when restarted to read the media card. Once restarted, it works fine temporary then locks up or operates very very slow. In order to get my BB operating properly, I reformatted (FAT32) the media card connected through my PC via Desktop Manager. I tried to upload media on the card again but I ended up with the same locking problem.
My BB content security is disabled and password is also disabled. Why is the BB performing a security scan when media is uploaded on the card then locks up or operates like a turtle?
08-11-2008 05:01 PM
go into options secutiry -general settings - content protection is it enabled? Is content compression enabled?
Let me know!
08-11-2008 06:04 PM
Sorry I forgot to ask,
in options - status please send file free and file total.