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New Member
Posts: 1
Registered: ‎07-04-2008
My Device: Not Specified

Help Setup Desktop with outlook 2007 on personal computer running XP - BBDesktop version 4.5

I am new to Blackberry and need help setting up the desktop software.

 

First of all, I have outlook located on my personal PC.  I am running 2007 with windows XP.

 

When I load the desktop software it gives options which seem not to relate to my situation.   I am not running exchange or BES, nor am I connecting over the internet.  I am connecting with a USB to my PC to sync my contacts and calender.

 

What is the best choice for setup?      I have attempted loading the software using the options provided several times, the destop software comes up, but the synchronized button is always grayed out.   My PC does recognized the black berry and the black berry device manager properties shows the black berry is connected.

 

I do not know why this is so difficult, but if any one can help, I woulod greatly appreciate it.  Thank you. greg

New Contributor
Posts: 2
Registered: ‎01-13-2009
My Device: Not Specified

Re: Help Setup Desktop with outlook 2007 on personal computer running XP - BBDesktop version 4.5

Same problem, email redirector works fine. It connects to mass storage device everything works except sync. Did you find an answer to your problem?