Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Member
Posts: 1
Registered: ‎10-01-2010
My Device: Blackberry Storm 9530
My Carrier: Bell Mobility

Help! Timer shows, and then stalls the phone and kills the battery!

This has happened to me several times now.  I'll turn on my phone at the end of my work day (it's a personal phone), and the timer shows on the screen.  It goes around and around and around until the phone finally gives up and turns to "sleep" mode.  Eventually it will show the home screen, but then every time I push the screen to select something, it does the same "timer" thing.  I can't make calls, look at emails, or anything.  I just keeps timing out.  The only thing that has fixed it, is recharging the phone.  However, the phone had a full charge two nights ago and still did this to me.  The timer ended up using 3 bars of battery juice in 20 minutes before I gave up on using it.  Even now, the timer still shows up where it normally wouldn't .  I screen lock my phone to put it in my purse, and so the timer shows every time I unlock it - it didn't used to.


I did just upload the most recent updates to my Blackberry - could this have caused it?  Help!  These issues are rendering my phone useless!

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Help! Timer shows, and then stalls the phone and kills the battery!

Hi alcstorm,


Welcome to BlackBerry Support Community Forums.

Try backing up your BlackBerry using the Desktop Manager and doing a clean reload of the device software. http://bbry.lv/bpv7DT Then perform a selective restore of data from your backup file, restoring essential data only. http://bbry.lv/bhaArf




Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!