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BlackBerry® OS Smartphones

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New Contributor
Posts: 3
Registered: ‎05-09-2012
My Device: 8310
My Carrier: carphone warehouse
Accepted Solution

Help Urgent!!!

Hi

I'm not receiving emails on my blackberry. i recd a message from BB saying that the "user certificate" had expired and that my account was "invalid"????

I need to receive emails urgently pls help

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Regular Contributor
Posts: 87
Registered: ‎04-02-2012
My Device: Bold 9800
My Carrier: Rogers

Re: Help Urgent!!!

You may want to try these settings

On the BlackBerry Smartphone open the Setup icon
Click Email Accounts
Click Internet Mail Account if necessary
Provide the updated password for the affected email account when prompted and click Validate
Regards,

Nick

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.
New Contributor
Posts: 3
Registered: ‎05-09-2012
My Device: 8310
My Carrier: carphone warehouse

Re: Help Urgent!!!

excellent, thanks a lot. a great relief