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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-23-2013
My Device: Blackberry Curve 9320
My Carrier: Orange

Help With BBM?

Hello I am Philip, I got a brand new blackberry Curve 9320 for Christmas, I have phoned up my Service Provider over 4 times to set up BlackBerry Messenger and all the times it has failed. BBM has not set up. When i click on BBM it always says there is an error with the service. This also happens when I try to download BBM or access my emails. It is becoming a frustrating process but does anyone know what to do? I think it is a probem with the phone because it seems to unlock itself without me touching it? anyone had the same problem? Much Appriciated and thanks in advance!



Posts: 96,067
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Help With BBM?

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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